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Sometimes casinos have incidents with unhappy customers or a hiccup in their software. Unfortunately, some online casinos and software providers have done a terrible job of admitting their mistakes and rectifying the situation.
Many of these operations have even proven to be outright scammers. Luckily, there are a number of watchdog sites that monitor these situations and help victimized players.
But even with these watchdogs looking out for gamblers, crooked online gaming operations have still pulled off scams. The Virtual Casino Group scammed players for years through various means.
He was arrested and jailed for mail fraud after trying to bilk American property sellers. Instead, they were a scary operation that allegedly beat one of their customers.
Upon leaving the office without an answer, he was followed by bodyguards, who beat him and threatened his life.
Customer support told him that the casino itself chose to withdraw the money. But the player found that his account was locked when trying to log in the following day.
The company later sold their sites to Ace Revenue, which moved the operation to the Czech Republic. Following the sale, casino servers kept going down, withdrawals were even slower, and customer support reps still performed badly.
Rome Casino is one of the most infamous internet casinos of all time. This proved untrue, though, as players continue to notice the missing wild symbols.
Once TopGame pulled their software from Rome, the shady casino temporarily shut down so that they could rebrand and find a new provider.
Rome VIP continues to have slow cash-out processing, non-payment of winnings, and lacking customer service. This software provider has been caught not once but twice running faulty games.
The first complaint surfaced in A gambler played hands of line video poker and never once had a winning hand on the draw. The odds of this happening are essentially impossible.
Amigotechs claims the problem was due to a software bug and that it was promptly fixed. This time, a gambler said that they never once received better than a two pair after playing 2 Ways Royal for rounds.
In both cases, the software provider and their casino clients benefited from the software bugs. Owned by Warren Cloud a.
Oliver Curran , this company ripped off numerous players through non-payment and shoddy bonus deals throughout the s.
The South African-based company was the frequent subject of online gaming complaints. Their customer service was downright rude, and players were lucky to see withdrawals within a few weeks — if ever.
They instead began emailing him deposit bonuses and other promotions to keep him gambling and losing. The company still refused to close his account and kept accepting his deposits.
Rather than paying him the money, Crystal Palace locked his account and confiscated all of the winnings. The company eventually fell apart when Cloud died of a heart attack while sailing his yacht in the Mediterranean Sea.
Cloud, who went by multiple aliases, was just 34 years old at the time of his death. Most of the Crystal Palace casinos were purchased by the equally notorious Virtual Group see 1 on this list.
A few of the casinos also went to Paxson Marketing Limited, a Cyprus company that also has a poor reputation. Betsoft is one of the most popular software providers in the industry today.
But their history is tainted by multiple shady incidents over the past several years. The paytable failed to mention anything about this rule at the time.
Jason and Betsoft eventually settled on an undisclosed amount, and the player was forced to issue public apology as part of that.
The company lost its license with the Alderney Gambling Control Commission in for undisclosed reasons. They were also caught running a faulty keno game in They tried rectifying the situation with an RNG report from an unknown entity, which satisfied no one.
Going back to Jason and the Glam Life jackpot, it should be noted that the casino he was playing at, Betcoin. Originally set up back in in Vienna, Austria, RabCat specialised in creating beautifully crafted games in all shapes and sizes.
Combining Asian themes into Western gameplay, Ganapati is able to publish top-shelf gaming solutions rivaled by next to none.
BetDigital is a game provider and software provider company based in the UK and the team behind it have over 50 years experience in the field.
Scientific Games has got to be one of the largest, if not the largest game providers in the online casino world. Small and big companies alike aspire to Scientific Games due to the quality and consistency it maintains through every game it releases.
Push Gaming is one of the first game studios to fully focus on providing fully integrated mobile casino games across all devices.
Founded back in by James Marshall and Winston Lee. Fugaso Gaming is one of the most respected software provider in the industry with expertise in game development, software integration and white label services.
NYX Gaming is part of SG Digital and takes care of integrating high-end casino solutions such as lottery games and sports book. They are the backbone of the company is terms of technology and back-office integrations.
Net Entertainment, or simply NetEnt, is an Award winning software in the online casino industry. Online casinos that feature NetEnt games have become a top choice for gamblers, even in !
Quickspin is one of the fastest growing casino software providers. With their player first mentality, you are ensured of a top of the line experience across all platforms.
You will be in for an unforgettable experience. The aptly named gaming company gives the strong sense that only good things can come out of their house.
This is good news for the video slots arena. StormCraft Studios is an independent software provider under Microgaming and specialise in creating high quality and engaging online slot machines.
Launched in they take online gambling by storm. Pragmatic Play - a software developer that places simplicity first. Although not a veteran in the online casino industry due to being launched in , Pragmatic Play has managed to put themselves on the map.
Playtech has become one of the most renowned online gambling providers used by the biggest online casino brands in the world. Playtech casinos feature the complete suit of games from Marvel slots to progressive Baccarat.
If there is one software provider that prides themselves with being innovative then it is Big Time Gaming. This software provider has set up shop in under the original company name New Tech Media in Australia.
Red Tiger Gaming is one of the hidden gems in the online casino industry. The company was founded in by a group of industry veterans which only makes them more recommendable.
Relative newcomers to the online slot development world, Thunderkick, have taken by storm. Their slots can be described as cutesy, quirky and pure fun.
The founding members of Thunderkick are all hailing from NetEnt! Habanero Systems is one of the most interesting software developers in the industry.
Their take on the development of their games and growing their business is unique and sets them apart from most other online casino gaming developers.
Through their services you are able to join multiple gambling piers for live hosted gaming in actual land-based casino facilities, and with real life dealers.
Merkur Gaming is the international arm of the Gauselmann Group from Germany. They are a reliable international business specialising in the development of amusement machines and casino operators, with a multi-faceted gaming profile.
Online casino gambling is one of the biggest sources of entertainment nowadays, for some it has even become a profession to play games of chance and win.
The success and growth of online casinos depend on the amount of quality games. Established in , Realtime Gaming, or simply RTG, online casino software has seen tremendous growth and expansion over the past fifteen years as RTG casinos are known for offering the fastest and most responsive games.
Cryptologic is one of the oldest software providers in the online gambling industry. Cryptologic was sold to Amaya Gaming in which is one of the largest service and products suppliers for top online casinos.
Aristocrat remains an industry leader when it comes to casino entertainment and Vegas slot machines. Aristocrat online casinos offer some of the most exciting Vegas Slots of all time, including 50 Lions, Miss Kitty and more.
Some of the most cutting edge and popular 3D online casino games have been created by Betsoft Gaming. Over the course of the past years, more and more independant online casino software providers have popped up.
Not only because the industry was demanding more new games, but also to give the players more variety in games.
Microgaming was the first provider to take matters into their own hands and started to create high end casino games of all shapes and sizes.
With a healthy amount of competition amongst these software provider giants, they have managed to keep casino gaming exciting and dynamic.
When looking at the amount of progress in technology and software development, casino games have really come a long way.
From simple 3-reel slot machines build with Flash software to the modern day video slots on a HTML5 framework, things have changed. Not only have the games become more graphically advanced in terms of animations, artwork and soundscape, but also the way they are played.
Good software providers make sure that their games are filled with exciting and thrilling gameplay features that add an extra dimension to their games.
We see new features pop up with almost every well-made slot machine. When it comes down to the choosing the best providers, here at CasinoTopsOnline we can help you on your way by giving you our top 3 favourite game developers.
The ubiquitous brand of Microgaming has changed the online gaming sector for the better by providing operators and players alike with the best games.
Over the years this innovative and agile software developer has put their mark on the map and raised the bar when it comes to the quality of their games.
Recently they have expanded their portfolio with the launch of their independent software branch: Continuing to expand on their territory and never stopping at taking on any challenge, Microgaming truly deserve a spot in our top 3 favourite casino software providers.
It needs to be said that together with Microgaming, NetEnt is one of the reigning software giants in the online casino industry.
Up until this day, NetEnt makes it their it mission to challenge the norm and produce high end casino games. What puts this software provider in our top 3 favourite casino providers is the fact that NetEnt also owns their own brand of live casino software.
This sets them apart because it shows that NetEnt is not afraid to take risks and challenge the norm.